Friday, October 31, 2008

Managing change responsibly

http://www.thenutgraph.com/managing-change-responsibly
By KW Mak


THE media can sometimes be full of public sentiment calling for change. But few people appreciate the amount of work that needs to be done to effect that change.

I believe in doing things by the book to ensure that reforms are not arbitrary, and whatever action taken is fair to all. To do so requires not only meetings with all stakeholders but also consultation with legal experts. This can be a lengthy process.

Very often however, the public tends to view such an approach as being too slow, and if not thrashed out in the media, lacking in transparency.

Not so simple
theSun editor R Nadeswaran quoted one of my previous articles on transparency and good corporate governance to lament about the seeming lack of transparency and action against an illegal funeral parlour along Jalan Gasing in Petaling Jaya.

Nadeswaran argues his case and then accuses the Petaling Jaya City Council (MBPJ) of not being willing to "throw the law books" at the people behind the parlour. However, closer scrutiny would show that the issue is not as simple as the facts that were presented. Indeed, the law books would have been thrown back at MBPJ if the council had acted solely on the facts presented by Nadeswaran.

I am not at liberty to divulge the information related to the case because there are some sensitivities involved, but MBPJ will ensure that the funeral parlour ceases its services by the end of December 2008, and that it moves to a more suitable location.

The Sivan Temple atop Bukit Gasing is another sensitive matter, with the large illegal structure situated on unstable ground and looming over a condominium below it.

The danger of the unsteady slope was confirmed in an independent survey by Kumpulan Ikram Sdn Bhd, which also made recommendations for rectification works. A stop-work order from MBPJ was issued in 2007. That order was ignored and sadly, because of political influence then, the council did not enforce the stop-work order.

When councillors A Thiruvenggadam and Derek Fernandez highlighted the danger again recently and arranged for MBPJ to issue a second stop-work order, MBPJ was attacked. The temple authorities accused MBPJ of being non-consultative.

Despite these assertions, MBPJ has all the paperwork to prove otherwise. The local council will also be working closely with the Selangor government to ensure that the temple does not collapse and jeopardise the lives of temple devotees and condominium residents living below.

In both the cases of the funeral parlour and the temple, Bukit Gasing state assemblyperson Edward Lee, from the DAP, took the initiative to meet with the committees of both religious organisations. With MBPJ officers in tow, Lee did the necessary fact-finding to understand the complexities of the cases instead of playing them out in public through the media.

Some quarters have accused Lee as being too lenient, but the local council needs to be absolutely sure that when it acts in the public's interest, all legal issues are taken into account. Thanks to the groundwork that was done, MBPJ can now take the necessary legal action against the committees of these organisations.

...

New to the job
Allowing sensitive issues to be played out in the media before a government body does the necessary homework can lead to unfavourable consequences.

Even I have made mistakes during my first four months as a councillor. In my quest to implement changes that I thought were necessary, I have instead placed MBPJ in a lawsuit, due to a legal technicality that was not observed. The mistake will end up costing taxpayers several thousand ringgit in legal fees, which I regret. As much as I would like to see change, I have learnt that I must be responsible for my actions.

Let's face the fact that many Pakatan Rakyat elected representatives are new to the job. They, too, need to learn how government works.

It is learnt that effort is under way to equip the elected representatives with legal and administrative knowledge of how government works. This would enable them to better address the issues faced by their constituents.

This would be infinitely better than watching politicians from both sides take pot shots at one another for their respective mistakes.

A lot of work is obviously needed for a local government system that needs fixing. That requires learning on all levels. Unfortunately that learning may take time before meaningful changes happen.


KW Mak is a DAP member and party-appointed MBPJ councillor. He apologises to his girlfriend, family and cats for not spending more time with them, and appreciates their support and understanding.

Thursday, October 23, 2008

Section 17 Water Woes

By Joey


Following several complaints by sec 17 residents over frequent water cuts, YB Edward Lee and YB Hee Loy Sian, PJS Member of Parliament, organised a second meeting between SYABAS and PUSPEL officers and community leaders from the Rukun Tetangga and Residents Associations on 17 Oct 2008. The meeting was held at the Bukit Gasing Service Centre.

According to SYABAS, the frequent water cuts are due to the bursting of old asbestos-cement water pipes, especially in older sections under PJ Selatan. For example, some homes may experience low water pressure due to old internal piping, which could be clogged by rust and scales. When residents complain of low pressure, SYABAS would attempt to remedy the situation by increasing water pressure. This fluctuation in pressure, in turn, could lead to certain external pipes bursting or breaking.

As this is a long-standing issue with no overnight solution, SYABAS is in the midst of implementing a few temporary measures. These include the installation of valve pipes to isolate damaged sections. With these valves, in the event of a burst pipe, only the segment affected needs to be turned off, instead of the whole area.

There is also the ongoing "Program Penggantian Paip-Paip Perhubungan" (replacement of communication pipes programme), with 700 pipes replaced to date. In sec 17, 7.1 km of main pipes are in need of replacement at a cost of RM30-35 million. This budget is awaiting approval from the SYABAS HQ and state. YB Lee and YB Hee will be following up with SYABAS and the state government to expedite the process.

Residents can also play their part by replacing their old internal piping to help regulate water pressure.

Do call Syabas' customer service at 1800-88-5252 should you require immediate assistance.

Wednesday, October 1, 2008

Going after bad eggs in PJ market

http://www.nst.com.my/Current_News/Streets/Monday/Stories/2362265/Article/
By Naveen Mathew Menon



Elizabeth Wong, Mohd Nadzri Osman (second right), Chan Chee Kong (left)
and enforcement personnel checking the prices of chicken at Petaling Jaya Old Town market.



PETALING JAYA: Some greedy traders who raised prices during the festive season have been made to pay.

They were caught when Elizabeth Wong, the state assemblyman for Bukit Lanjan and officers from the Domestic Trade and Consumer Affairs conducted a surprise check at at Petaling Jaya Old Town market.Among those caught was a trader who was slapped with a RM100 fine for overpricing eggs. She was selling Grade B eggs at 0.34 sen each when they were price-controlled at 0.31 sen each.

Another trader who was selling only "santan" and not coconut, was asked to also sell scraped coconut as it was a price-controlled item.

Traders who did not display their prices prominently were given stern warnings by the enforcement officers.They were told to display the prices of controlled goods clearly on red and pink boards. The red board is a sign telling consumers that the prices were of controlled goods.

The traders were also advised by the officers to display a bigger board with the prices of all the controlled goods. The board is available from the Domestic Trade and Consumer Affairs department."

Customers who have been fleeced or unhappy with the prices displayed can report to a toll-free hotline at 1800-886-800 or SMS to 32255."

Wong said she is satisfied with most of the traders as they were selling goods at appropriate prices.

Mohd Nadzri Osman, director of Domestic Trade and Consumer Affairs, who accompanied Wong during the inspection, said the checks on traders, which started on Sept 24, would continue till Oct 8. He said a similar enforcement exercise will be held between Oct 20 and Nov 3 in view of the Deepavali celebrations.

Also joining Wong for the surprise check on the PJ Old Town market were Edward Lee Poh Lin, the state assemblyman for Bukit Gasing and Chan Chee Kong, the councillor for Petaling Jaya. Wong said the PJ market would be upgraded in stages, starting with the fish and meat sections, to improve its hygiene. She added that the stalls would be enlarged and new tiles laid.